Reference

How 7c77com Handles Your Personal Data

Your account information and payment activity — including transactions through bKash, Nagad, and Rocket — are handled with clear rules about what we collect, why we collect it, and how long we keep it.

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7c77com How 7c77com Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account security and data handling are not afterthoughts here. Every layer of how we store and process your information is built around keeping your account yours.

Encrypted Account Storage

Your account credentials and payment records are stored with encryption at rest. Login sessions use token-based authentication so your password is never transmitted in plain text.

Cookie and Session Controls

Session cookies keep your lobby state intact across pages. Analytics cookies are separate and can be declined through your browser without affecting your ability to deposit or withdraw.

Data Retention and Deletion

Active account data is retained while your account is open. On account closure, personal data is removed or anonymised within the period required by the applicable jurisdiction for your eligible region.

Requesting Your Data

You can request a full export of the personal data we hold on your account. Submit the request through Account Settings or via live chat and we will process it within the timeframe required by applicable law.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can take that request directly. Use any of the channels below and include your registered account details so we can locate your record.

Live Chat Open the chat widget from your account dashboard to raise a data or privacy request with our support team in real time.
Email Support Send your data request or privacy concern to our support address. Include your registered account email so we can match your record.
Account Help Centre Log in and navigate to Account Settings, then select Privacy and Data to submit a formal data access or deletion request.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is handled on 7c77com. If your question is not here, reach us through live chat or account support.

We collect your registration details, device information, and records of payment activity through bKash, Nagad, and Rocket. We collect only what is needed to run your account and process transactions.

Payment data is shared only with the relevant wallet processor — bKash, Nagad, or Rocket — to complete your transaction. It is not sold or passed to unrelated third parties.

Log in, go to Account Settings, and select Privacy and Data to submit a data access request. You can also raise it through live chat with your registered account details.

Yes. Submit a deletion request through Account Settings or via live chat. We will remove or anonymise your data after your account closes, subject to any retention period required by applicable law.

We use session cookies to keep your account lobby working correctly, and separate analytics cookies. You can decline analytics cookies through your browser settings without losing access to your account.

Transaction records, including bKash, Nagad, and Rocket payment history, are kept for the period required by the jurisdiction covering your eligible region, then removed or anonymised.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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